Cloud Server Services

- You will be consulted by the consultant to configure the VPS type suitable for your job and needs.

- Test VPS for 1 day if you use it for the first time.

- Support to change Free IP once / VPS.

- Get instructions for using VPS / Cloud Server.

- Supported during use when VPS / Cloud Server has a problem trying or needing help..

You can create a ticket to be supported by IDC Online's technical team. Or you can directly contact the Customer Care staff through Website idconline.vn or Hotline: 1900.6452

Learn about the problem, if it's a common problem, just reboot the VPS / Cloud Server. If the problem is more complicated, please create a Ticket to get help from the technical team or contact Contact Customer Care.

IDC Online is a hosting resource provider. Each server is assigned a separate IP / Username / Password and does not provide it to any other individual or organization and does not interfere. into any activity inside the Client's server.

After receiving the server information, please change the password and update the latest security update packages to ensure the safety of the machine. owner.

IDC Online's VPS & Cloud Server service is self-managed. That is, you will have full control of the Server at the highest management level (Linux is root, Windows is the top management level). Administrator). This will give you the freedom to customize on the server, can help the server run more applications, optimize service resources, but also mean that you need technical knowledge. and skills to operate the server, thus bringing into full potential when renting a VPS. For customers who are not specialized in servers, IDC Online provides server administration services from VND 500,000. /Month. IDC Online's technical team will support Customer's administration, service maintenance, and customer's internal services. Please contact for more details.